Terms of use

Welcome to Richard & Romano. These Terms & Conditions govern your access to and use of our website, www.richardandromano.com, and any products or services offered through our store. By browsing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. General Overview

This website is operated by Richard Romano LLC. Throughout the website, the terms “we,” “us,” and “our” refer to Richard Romano LLC.

By accessing our website, browsing our products, or purchasing from our store, you agree to comply with these Terms & Conditions and any additional policies referenced on this website.

If you do not agree with these terms, please discontinue use of our website.

2. Eligibility to Use

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction or have the required consent to use this website.
  • You have the legal capacity to enter into a binding agreement.
  • You will provide accurate and complete information when placing an order.
  • You will not use our website or products for any unlawful or unauthorized purpose.

We reserve the right to restrict access to our services if these requirements are violated.

3. Products and Product Information

We make reasonable efforts to display our products, descriptions, images, colors, and other details as accurately as possible.

However:

  • Actual product colors may vary depending on your screen, device, or display settings.
  • Product descriptions, specifications, and images are provided for general informational purposes and may occasionally contain errors.
  • Product availability may change without prior notice.
  • We reserve the right to correct inaccuracies, update product information, or discontinue products at any time.

We do not guarantee that every product will appear exactly as displayed on your device.

4. Pricing and Payments

All product prices are displayed in the applicable currency shown on our website. Prices, promotions, and offers may change without prior notice.

By placing an order, you agree to provide valid billing and payment information and authorize us and our payment service providers to process the transaction.

We reserve the right to correct pricing errors and cancel orders affected by incorrect pricing, subject to applicable law. If payment has already been collected for an order that we cancel, an appropriate refund will be issued.

Any applicable shipping charges, taxes, or other fees will be displayed during checkout where required or applicable.

5. Orders, Acceptance, and Cancellation

Submitting an order constitutes an offer to purchase products from Richard Romano LLC. An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been accepted.

We reserve the right to refuse, limit, or cancel an order where permitted by law, including in cases involving suspected fraud, unauthorized transactions, product unavailability, pricing errors, or inaccurate order information.

If an order is canceled after payment has been collected, we will arrange a refund for the canceled order or affected items, as applicable.

If you need to request a cancellation or change to an order, please contact us as soon as possible at support@richardandromano.com. We cannot guarantee changes or cancellations once an order has entered processing or shipment.

6. Shipping and Delivery

Our shipping methods, estimated delivery times, and related information are described in our Shipping Policy.

Delivery estimates are provided for guidance only and may be affected by courier operations, customs procedures, weather, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete shipping details at checkout. We are not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer, subject to applicable law.

For additional information about shipping and delivery, please review our Shipping Policy.

7. Returns and Refunds

Returns, exchanges, and refunds are handled in accordance with our Return & Refund Policy.

Please review that policy before making a purchase to understand the applicable return conditions, eligibility requirements, and refund procedures.

Returned products may need to meet the conditions specified in our Return & Refund Policy. Any restrictions will be applied in accordance with applicable consumer protection laws.

If you have questions about a return or refund, contact us at support@richardandromano.com.

8. Promotions and Discounts

From time to time, Richard Romano LLC may offer promotional discounts, coupon codes, or special offers.

Promotions may be subject to additional conditions, including expiration dates, product exclusions, minimum purchase requirements, or restrictions on combining offers.

Unless otherwise stated, promotional offers cannot be applied retroactively to completed purchases. We reserve the right to modify or discontinue promotions where permitted by law.

9. Website Use and Prohibited Activities

You agree not to use our website to:

  • Violate any applicable local, national, or international law.
  • Submit false, misleading, or fraudulent information.
  • Interfere with the website's security, operation, or functionality.
  • Attempt unauthorized access to our systems, accounts, or databases.
  • Introduce malicious software, viruses, or harmful code.
  • Copy, reproduce, distribute, or exploit website content for commercial purposes without our prior written permission.

We reserve the right to restrict or terminate access to our website if we reasonably believe that these terms have been violated, subject to applicable law.

10. Intellectual Property

All content on this website, including text, product images, graphics, logos, designs, page layouts, and other materials, is owned by Richard Romano LLC or used with appropriate authorization.

You may access and use this content for personal, non-commercial purposes related to browsing or purchasing from our store.

You may not reproduce, modify, distribute, publish, or commercially exploit any website content without prior written permission from the relevant rights holder, except where permitted by law.

11. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, and other service providers.

We do not control all third-party websites or services and are not responsible for their independent content, policies, or practices.

Your use of third-party services may be subject to their own terms and privacy policies. We encourage you to review those terms before using their services.

12. Disclaimer and Limitation of Liability

We make reasonable efforts to keep our website accurate, secure, and accessible. However, we do not guarantee that the website will always operate without interruptions, errors, or technical issues.

To the extent permitted by applicable law, Richard Romano LLC will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or inability to access our services.

Nothing in these Terms & Conditions excludes or limits any liability or consumer rights that cannot legally be excluded or limited under applicable law.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Richard Romano LLC and its relevant representatives from claims, liabilities, damages, and reasonable expenses arising from your unlawful use of our website or your violation of these Terms & Conditions or the rights of another party.

This provision does not apply to the extent that a claim results from our own conduct or where such an allocation of liability is prohibited by law.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you should review our Privacy Policy to understand our data-handling practices.

15. Changes to These Terms

We reserve the right to update or revise these Terms & Conditions from time to time.

Any changes will be posted on this page, and the updated version will take effect upon posting unless otherwise stated or required by law.

Your continued use of our website after changes are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.

16. Governing Law

These Terms & Conditions will be governed by the laws applicable to Richard Romano LLC and the relevant transaction, without overriding any mandatory consumer protection rights that apply to you.

Any disputes arising from the use of our website or purchases from our store will be handled in accordance with applicable law.

17. Contact Information

If you have any questions about these Terms & Conditions, please contact us using the details below.

Store Name: Richard Romano LLC
Website: www.richardandromano.com
Email: support@richardandromano.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM

We appreciate your trust in Richard & Romano and thank you for shopping with us.